vidIQ

Pavel

Alina

Rob Sandie

Manage your vidIQ account, upgrade or downgrade your plan

Account and Billing 

Instructions on how to signed up for vidIQ

How to create a free vidIQ account?

Changing your email address associated with your vidIQ account

How to change my email?

Find how many channels you can add based on your vidIQ plan.

How many channels can I add to my vidIQ account?

Why do I need to enter 2FA code to use some vidiQ features?

How does vidIQ's 2-factor authentication work?

Learn how to add and change youtube channel associated with your vidIQ acount.

Authenticating Your Channel with vidIQ

Can I have multiple accounts?

I forgot my vidIQ account login

If you forgot your password you can easily reset it

How do I reset my password?

I can't find my vidIQ signup confirmation email.

How to Re-Authenticate your Youtube Channel with vidIQ?

Learn how to authenticate a different channel in vidIQ account

How to change my channel?

How to add team members to manage your channel.

How to add Team Members?

How to Add Your Managed YouTube Channel to vidIQ: A Guide for Account Managers

How to add additional channels to vidIQ?

Want to update your vidIQ account password?

How to change my password?

How to update my email preferences or unsubscribe from vidIQ emails

Unsubscribe from vidIQ emails

What is Multi-factor authentication and why it is important

Multi-Factor Authentication

How to delete my vidIQ account

Sync your YouTube channel changes with vidIQ

How do I update my new channel name and picture on vidIQ

Account Management

Let's explore the options and find the best fit for you

vidIQ Plans Explained

Which payment methods do you support?

Does vidIQ offer discounts?

We use Stripe.com, one of the most secure and reputable payment processors available.

How secure is my credit card payment information?

How do I use a promo code?

Options if you don't have a valid credit or debit card.

How can I subscribe if I don't have a credit/debit card?

A few reasons why your transaction may be declined.

Why was my card declined?

Reasons why you are not able to use promo code

My coupon code isn’t working

Complete access to Boost features during your trial period

How to start a free trial?

Alise

How to Upgrade to Paid Plan?

How to view your current vidIQ subscription

What is my current plan?

Learn how to switch to a different paid plan

How to change to a different plan?

Learn how you can update your billing information

How to update my card information?

Learn how to switch to a different payment method

Can I change my payment processor?

Resolve the issue of not accessing paid vidIQ features by logging in with the correct email address.

I subscribed to a paid plan, but I do not see premium features.

Add extra billing information to all your receipts

How do I customize my receipts?

How to cancel my paid vidIQ Subscription?

Can I pause my paid subscription?

Why was I charged without notification?

Manage My Paid Subscription 

Find answers and get help from Intercom Support and Community Experts

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