vidIQ

Pavel

Alina

Rob Sandie

Manage your vidIQ account, upgrade or downgrade your plan

Account and Billing 

Instructions on how to signed up for vidIQ

How to create a free vidIQ account?

Find how many channels you can add based on your vidIQ plan.

How many channels can I add to my vidIQ account?

Why do I need to enter 2FA code to use some vidiQ features?

How does vidIQ's 2-factor authentication work?

Learn how to add and change youtube channel associated with your vidIQ acount.

Authenticating Your Channel with vidIQ

How to view your current vidIQ subscription

What is my current plan?

Can I have multiple accounts?

I forgot my vidIQ account login

If you forgot your password you can easily reset it

How do I reset my password?

I can't find my vidIQ signup confirmation email.

Learn how to authenticate a different channel in vidIQ account

How to change my channel?

Account Basics

Choosing the Right vidIQ Subscription for your Creator's Journey

What subscription plan should I choose?

Which payment methods do you support?

We use Stripe.com, one of the most secure and reputable payment processors available.

How secure is my credit card payment information?

How do I use a promo code?

Options if you don't have a valid credit or debit card.

How can I subscribe if I don't have a credit/debit card?

A few reasons why your transaction may be declined.

Why was my card declined?

Complete access to Boost features during your trial period

How can I get a trial?

Giang

How to Upgrade to Premium Plan?

Learn how to switch to a different paid plan

How do I upgrade or downgrade my vidIQ subscription?

How to cancel my vidIQ Subscription?

Learn how to switch to a different payment method

Can I change my payment method?

Resolve the issue of not accessing paid vidIQ features by logging in with the correct email address.

I subscribed to a paid plan, but I do not see premium features.

Add extra billing information to all your receipts

How do I customize my receipts?

Why was I charged without notification?

Learn how you can update your billing information

How to update my credit card information?

Reasons why you are not able to use promo code

My coupon code isn’t working

Manage My Paid Subscription 

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company

Tickets portal

{assigneeName} needs more information from you