If you've paid for a vidIQ subscription, but you do not see any of the features you paid for, don't worry! There's a simple solution to this problem.
First, it's important to understand that vidIQ links your paid features to the email address that you used to sign up and not to your Youtube channel. If you do not see vidIQ paid features, it means that you are currently logged in with a different email address than the one that was used to sign up for a paid plan.
Good news, to fix this problem, all you need to do is log out of your current vidIQ account and log back in using the email address that you used to sign up for a paid vidIQ subscription.
Here's how to do it within our web-app
Here is how to log out and log back in vidIQ extension
Can't find which email you used to sign up for a paid plan?
We got you covered, please use this article to learn how to find the correct email.