vidIQ

Pavel

Rob Sandie

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Manage your vidIQ account, upgrade or downgrade your plan

Account and Billing 

Instructions on how to signed up for vidIQ

How to create a free vidIQ account?

Changing your email address associated with your vidIQ account

How to change my email?

Find how many channels you can add based on your vidIQ plan.

How many channels can I add to my vidIQ account?

Why do I need to enter 2FA code to use some vidiQ features?

How does vidIQ's 2-factor authentication work?

Learn how to add and change youtube channel associated with your vidIQ acount.

Authenticating Your Channel with vidIQ

Can I have multiple accounts?

I forgot my vidIQ account login

If you forgot your password you can easily reset it

How do I reset my password?

I can't find my vidIQ signup confirmation email.

How to Re-Authenticate your Youtube Channel with vidIQ?

Learn how to authenticate a different channel in vidIQ account

How to change my channel?

How to add team members to manage your channel.

How to add Team Members?

How to Add Your Managed YouTube Channel to vidIQ: A Guide for Account Managers

How to add additional channels to vidIQ?

Want to update your vidIQ account password?

How to change my password?

How to update my email preferences or unsubscribe from vidIQ emails

Unsubscribe from vidIQ emails

What is Multi-factor authentication and why it is important

Multi-Factor Authentication

How to delete my vidIQ account

Sync your YouTube channel changes with vidIQ

How do I update my new channel name and picture on vidIQ

Account Management

Which payment methods do you support?

Does vidIQ offer discounts?

We use Stripe.com, one of the most secure and reputable payment processors available.

How secure is my credit card payment information?

How do I use a promo code?

Options if you don't have a valid credit or debit card.

How can I subscribe if I don't have a credit/debit card?

A few reasons why your transaction may be declined.

Why was my card declined?

Reasons why you are not able to use promo code

My coupon code isn’t working

Giang

Megan

How to Upgrade to Paid Plan?

How to view your current vidIQ subscription

What is my current plan?

Learn how to switch to a different paid plan

How to change to a different plan?

Learn how you can update your billing information

How to update my card information?

Learn how to switch to a different payment method

Can I change my payment processor?

Resolve the issue of not accessing paid vidIQ features by logging in with the correct email address.

I subscribed to a paid plan, but I do not see premium features.

Add extra billing information to all your receipts

How do I customize my receipts?

How to cancel my paid vidIQ Subscription?

Can I pause my paid subscription?

Why was I charged without notification?

Running Out of AI Credits? Here's How to Upgrade for More

Manage My Paid Subscription 

vidiq.com

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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