vidIQ is a recurring subscription service. Your subscription will automatically renew at the same rate stated when you signed up unless you cancel before the end of the billing period. We make sure to notify you of this on the checkout page when you first signed up for your upgrade.
Here’s an excerpt from our Terms of Service and Billing policy:
“WE WILL AUTOMATICALLY RENEW YOUR SUBSCRIPTION ON EACH MONTHLY OR YEARLY ANNIVERSARY OF THAT DATE THAT WE CHARGE YOUR CREDIT OR DEBIT CARD FOR THE FIRST SUBSCRIPTION FEE AND, AS AUTHORIZED BY YOU DURING THE MEMBERSHIP SIGN-UP PROCESS, WE WILL CHARGE YOUR CREDIT OR DEBIT CARD WITH THE APPLICABLE SUBSCRIPTION FEE AND ANY SALES OR SIMILAR TAXES THAT MAY BE IMPOSED ON YOUR SUBSCRIPTION FEE PAYMENT (UNLESS YOU CANCEL PRIOR TO THE ANNIVERSARY DATE).”
If you have questions or requests about your subscription, please contact us, and we will be happy to help! You can do this by emailing a support request to firstname.lastname@example.org