General Questions
23 articles

+1Written by Alina, Pavel, Rob Sandie and 1 other



How to open the developer console in Chrome & Firefox
Instructions for how to open the developer console in your browser
Written by Alina. Updated over a week ago
Do you sell subscribers?
I want to buy subscribers and watch time for my channel. Can you sell that to me?
Written by Pavel. Updated over a week ago
How do I update to the latest Chrome Extension?
Get the latest and greatest version of vidIQ in 2 easy steps!
Written by Pavel. Updated over a week ago
What versions of Chrome are supported by vidIQ?
How to upgrade to a supported version of Chrome
Written by Alina. Updated over a week ago
What versions of Firefox are supported by vidIQ?
Which versions of Firefox browser can work with vidIQ?
Written by Pavel. Updated over a week ago
Where can I find vidIQ tutorial videos?

Written by Pavel. Updated over a week ago
Which browsers work with vidIQ?
Do you have an add-on for Firefox, Safari, or on Mobile?
Written by Pavel. Updated over a week ago
How do I change the language of the Chrome Extension?
Get the vidIQ Chrome Extension in your native language!
Written by Pavel. Updated over a week ago
I didn't receive the code to confirm my mobile phone number. What should I do?
Two-factor authentication - a second security layer, that will reconfirm your identity.
Written by Pavel. Updated over a week ago
How to authenticate my YouTube channel?
Authenticate your channel in a few steps
Written by Rob Sandie. Updated over a week ago
My coupon code isn’t working

Written by Rob Sandie. Updated over a week ago
Why do I need to reset my password?
Your account security is important for us
Written by Rob Sandie. Updated over a week ago
Will my Boosts (monthly optimizations) roll over to the following month?

Written by Rob Sandie. Updated over a week ago
How to change my channel?
Learn how to switch YouTube channels
Written by Edward. Updated over a week ago
How can I change email address registered with vidIQ?
Changing your email address registered with vidIQ
Written by Pavel. Updated over a week ago
How do I clear local storage?

Written by Rob Sandie. Updated over a week ago
What YouTube Permissions does vidIQ need and why do we need them?
What were those permissions that I agreed to when I first signed up again?
Written by Pavel. Updated over a week ago
Not being able to see the Views Per Hour (VPH) for some videos?

Written by Pavel. Updated over a week ago
Is vidIQ safe and trustworthy?
A few things you may want to know about us
Written by Pavel. Updated over a week ago
Do you have a reseller or affiliate program?

Written by Pavel. Updated over a week ago
Can I add a YouTube channel with an email different than the one I used to sign up with vidIQ?

Written by Pavel. Updated over a week ago
Don't see vidIQ on Youtube or TikTok after installing it?
This is a troubleshooting document for those, who don't see some or all of vidIQ's functions on YouTube.
Written by Pavel. Updated over a week ago
Extensions that are causing conflict with vidIQ
This document contains the extensions that are causing a conflict with vidIQ and troubleshooting steps for eliminating some conflict.
Written by Pavel. Updated over a week ago