General Questions

How to open the developer console in Chrome & Firefox

Instructions for how to open the developer console in your browser

Written by Alina
Updated over a week ago

Do you sell subscribers?

I want to buy subscribers and watch time for my channel. Can you sell that to me?

Written by Pavel
Updated over a week ago

How do I reset my password?

If you forgot your password you can easily reset it

Written by Rob Sandie
Updated over a week ago

How do I update to the latest Chrome Extension?

Get the latest and greatest version of vidIQ in 2 easy steps!

Written by Pavel
Updated over a week ago

What versions of Chrome are supported by vidIQ?

How to upgrade to a supported version of Chrome

Written by Alina
Updated over a week ago

What versions of Firefox are supported by vidIQ?

Which versions of Firefox browser can work with vidIQ?

Written by Pavel
Updated over a week ago

Where can I find vidIQ tutorial videos?

Written by Pavel
Updated over a week ago

Which browsers work with vidIQ?

Do you have an add-on for Firefox, Safari, or on Mobile?

Written by Pavel
Updated over a week ago

How do I change the language of the Chrome Extension?

Get the vidIQ Chrome Extension in your native language!

Written by Pavel
Updated over a week ago

I didn't receive the code to confirm my mobile phone number. What should I do?

Two-factor authentication - a second security layer, that will reconfirm your identity.

Written by Pavel
Updated over a week ago

How to authenticate my YouTube channel?

Authenticate your channel in a few steps

Written by Rob Sandie
Updated over a week ago

My coupon code isn’t working

Written by Rob Sandie
Updated over a week ago

Why do I need to reset my password?

Your account security is important for us

Written by Rob Sandie
Updated over a week ago

Will my Boosts (monthly optimizations) roll over to the following month?

Written by Rob Sandie
Updated over a week ago

How to change my channel?

Learn how to switch YouTube channels

Written by Rob Sandie
Updated over a week ago

How can I change email address registered with vidIQ?

Changing your email address registered with vidIQ

Written by Pavel
Updated over a week ago

How do I clear local storage?

Written by Rob Sandie
Updated over a week ago

What YouTube Permissions does vidIQ need and why do we need them?

What were those permissions that I agreed to when I first signed up again?

Written by Pavel
Updated over a week ago

Not being able to see the Views Per Hour (VPH) for some videos?

Written by Pavel
Updated over a week ago

Is vidIQ safe and trustworthy?

A few things you may want to know about us

Written by Pavel
Updated over a week ago

Do you have a reseller or affiliate program?

Written by Pavel
Updated over a week ago

Can I add a YouTube channel with an email different than the one I used to sign up with vidIQ?

Written by Pavel
Updated over a week ago

Don't see vidIQ on Youtube or TikTok after installing it?

This is a troubleshooting document for those, who don't see some or all of vidIQ's functions on YouTube.

Written by Pavel
Updated over a week ago

Extensions that are causing conflict with vidIQ

This document contains the extensions that are causing a conflict with vidIQ and troubleshooting steps for eliminating some conflict.

Written by Pavel
Updated over a week ago