# vidIQ Help Center

> Hi! How can we help?

## Getting Started With vidIQ

- [What is vidIQ?](http://support.vidiq.com/en/articles/108646-what-is-vidiq.md): Why should you use vidIQ?
- [vidIQ MCP](http://support.vidiq.com/en/articles/15082430-vidiq-mcp.md): vidIQ MCP explained
- [vidIQ for Instagram](http://support.vidiq.com/en/articles/14975681-vidiq-for-instagram.md)
- [Navigating Your New Dashboard](http://support.vidiq.com/en/articles/9820526-navigating-your-new-dashboard.md): Get to know your new Homepage, Navigation menu and Account Settings
- [vidIQ Extension Overview](http://support.vidiq.com/en/articles/9868197-vidiq-extension-overview.md): Navigating your vidIQ Extension like a Pro!
- [Features & Credits by Plan](http://support.vidiq.com/en/articles/13928456-features-credits-by-plan.md)
- [Getting started with vidIQ](http://support.vidiq.com/en/articles/16976033-getting-started-with-vidiq.md): A step-by-step guide to finding your way around vidIQ, completing your first task, and choosing which suggestions to use.
- [How to sign up and set up my vidIQ account for the first time?](http://support.vidiq.com/en/articles/10047022-how-to-sign-up-and-set-up-my-vidiq-account-for-the-first-time.md): Welcome to vidIQ!
- [How to install the vidIQ extension on Chrome](http://support.vidiq.com/en/articles/9663939-how-to-install-the-vidiq-extension-on-chrome.md): Get the vidiQ extension on your Chrome browser
- [How to install the vidIQ extension on Firefox](http://support.vidiq.com/en/articles/9714065-how-to-install-the-vidiq-extension-on-firefox.md): Get the vidiQ extension on your Firefox browser
- [How to install the vidIQ extension on Edge](http://support.vidiq.com/en/articles/9713936-how-to-install-the-vidiq-extension-on-edge.md): Get the vidiQ extension on your Edge browser
- [Download the vidIQ Mobile App](http://support.vidiq.com/en/articles/9718697-download-the-vidiq-mobile-app.md): Get vidIQ on a go with the mobile app!
- [Which browsers work with vidIQ?](http://support.vidiq.com/en/articles/2944253-which-browsers-work-with-vidiq.md): Do you have an add-on for Firefox, Safari, or on Mobile?
- [How do I update to the latest version of the vidIQ extension?](http://support.vidiq.com/en/articles/2478224-how-do-i-update-to-the-latest-version-of-the-vidiq-extension.md): Get the latest and greatest version of vidIQ only in a few steps!
- [How To Clear Browser Cookies?](http://support.vidiq.com/en/articles/108666-how-to-clear-browser-cookies.md): Steps To Clear Browser Cookies For vidIQ and YouTube
- [Connecting the wrong YouTube channel or seeing “Account Not Found”?](http://support.vidiq.com/en/articles/13771404-connecting-the-wrong-youtube-channel-or-seeing-account-not-found.md): How to choose the correct YouTube channel during Google verification
- [Troubleshooting the vidIQ Mobile App](http://support.vidiq.com/en/articles/15215237-troubleshooting-the-vidiq-mobile-app.md)
- [\#RaceTo4k](http://support.vidiq.com/en/articles/16799904-raceto4k.md): The \#RaceTo4K is a free vidIQ community challenge for creators working toward the YouTube Partner Program threshold: 1,000 subscribers and 4,000 qualified public watch hours.
- [Is vidIQ safe and trustworthy?](http://support.vidiq.com/en/articles/446200-is-vidiq-safe-and-trustworthy.md): A few things you may want to know about us
- [What YouTube Permissions does vidIQ need and why do we need them?](http://support.vidiq.com/en/articles/3457281-what-youtube-permissions-does-vidiq-need-and-why-do-we-need-them.md): What permissions do I give to vidIQ?

## Mastering vidIQ Tools

- [Feed Cards Breakdown](http://support.vidiq.com/en/articles/13188399-feed-cards-breakdown.md): Learn what Feed Cards are in vidIQ, how they work, and how each card helps you improve titles, thumbnails, keywords, and overall channel performance from your Home dashboard.
- [Video Generator](http://support.vidiq.com/en/articles/13564834-video-generator.md): Create videos from text prompts using AI video generation
- [Best Practices: Getting the Most Out of vidIQ Thumbnails](http://support.vidiq.com/en/articles/13946970-best-practices-getting-the-most-out-of-vidiq-thumbnails.md): Learn how to write clearer prompts, use Likeness the right way, and generate thumbnails that are more likely to earn clicks.
- [Optimize](http://support.vidiq.com/en/articles/8972670-optimize.md): Optimize Your Videos with Insights That Boost Views!
- [Outliers](http://support.vidiq.com/en/articles/9660010-outliers.md): Uncover Top Performers
- [Keywords Research](http://support.vidiq.com/en/articles/9421214-keywords-research.md)
- [Personalized and Customized Video Ideas](http://support.vidiq.com/en/articles/7993395-personalized-and-customized-video-ideas.md): A Comprehensive Guide to Daily Ideas
- [Competitors](http://support.vidiq.com/en/articles/9456917-competitors.md): Dominate Your Niche
- [Subscribers](http://support.vidiq.com/en/articles/9562745-subscribers.md): Understand Your Audience Better
- [Create](http://support.vidiq.com/en/articles/8991775-create.md): An Entire Production Team, in your Pocket
- [Thumbnails](http://support.vidiq.com/en/articles/10152120-thumbnails.md): Generate Winning Thumbnails in Minutes!
- [Clipping](http://support.vidiq.com/en/articles/11519169-clipping.md): Turn Your Best Videos into Viral Shorts with the Clipping tool
- [Script Writer](http://support.vidiq.com/en/articles/11526189-script-writer.md): How to use the feature to create scripts in in 3 Minutes
- [Generate](http://support.vidiq.com/en/articles/9829101-generate.md): From Concept to Creation: Generate Top Content in Minutes
- [AI Coach](http://support.vidiq.com/en/articles/8017871-ai-coach.md): Navigating YouTube Success
- [Getting the Best Results from the vidIQ AI Coach](http://support.vidiq.com/en/articles/15195757-getting-the-best-results-from-the-vidiq-ai-coach.md): Learn how to get the best results from the AI Coach, and understand when the AI Coach may need correction.
- [Uploading and Editing with vidIQ](http://support.vidiq.com/en/articles/9906017-uploading-and-editing-with-vidiq.md)
- [Title Suggestions](http://support.vidiq.com/en/articles/10099905-title-suggestions.md)
- [AI Description Generator](http://support.vidiq.com/en/articles/10106669-ai-description-generator.md)
- [Thumbnail Preview](http://support.vidiq.com/en/articles/9829132-thumbnail-preview.md): Enhance your Content Awareness
- [AI Thumbnail Builder](http://support.vidiq.com/en/articles/10099973-ai-thumbnail-builder.md)
- [Best Time to Post](http://support.vidiq.com/en/articles/108673-best-time-to-post.md): The Best Time to Post for Maximum Views
- [Recommended Tags](http://support.vidiq.com/en/articles/10106651-recommended-tags.md)
- [Most Viewed](http://support.vidiq.com/en/articles/8619340-most-viewed.md): Learn how to use most viewed tool to learn what is popular on Youtube
- [Channel Audit](http://support.vidiq.com/en/articles/10141815-channel-audit.md): Your Roadmap for YouTube Growth
- [The vidIQ Scorecard](http://support.vidiq.com/en/articles/9696241-the-vidiq-scorecard.md): Get Crucial YouTube Stats Now
- [The vidIQ Shorts Scorecard](http://support.vidiq.com/en/articles/10453678-the-vidiq-shorts-scorecard.md): Unleash your Shorts Potential
- [Remix](http://support.vidiq.com/en/articles/9899331-remix.md): How to Find Winning YouTube Video Ideas
- [What is VPH \(Views Per Hour\)?](http://support.vidiq.com/en/articles/108672-what-is-vph-views-per-hour.md)
- [The Weight Class](http://support.vidiq.com/en/articles/438242-the-weight-class.md): The weight class is something we compare to the amount of competition on a tag.
- [What’s Engagement Rate?](http://support.vidiq.com/en/articles/108670-what-s-engagement-rate.md)
- [Uploading and Editing on YouTube with vidIQ](http://support.vidiq.com/en/articles/13892020-uploading-and-editing-on-youtube-with-vidiq.md)

## Account and Billing 

- [How to create a free vidIQ account?](http://support.vidiq.com/en/articles/7179765-how-to-create-a-free-vidiq-account.md): Instructions on how to signed up for vidIQ
- [How to change my email?](http://support.vidiq.com/en/articles/443613-how-to-change-my-email.md): Changing your email address associated with your vidIQ account
- [How many channels can I add to my vidIQ account?](http://support.vidiq.com/en/articles/7251053-how-many-channels-can-i-add-to-my-vidiq-account.md): Find how many channels you can add based on your vidIQ plan.
- [How does vidIQ's 2-factor authentication work?](http://support.vidiq.com/en/articles/7264588-how-does-vidiq-s-2-factor-authentication-work.md): Why do I need to enter 2FA code to use some vidiQ features?
- [Authenticating Your Channel with vidIQ](http://support.vidiq.com/en/articles/7988664-authenticating-your-channel-with-vidiq.md): Learn how to add and change youtube channel associated with your vidIQ acount.
- [Can I have multiple accounts?](http://support.vidiq.com/en/articles/443619-can-i-have-multiple-accounts.md)
- [I forgot my vidIQ account login](http://support.vidiq.com/en/articles/7179820-i-forgot-my-vidiq-account-login.md): How to find your vidIQ login
- [How do I reset my password?](http://support.vidiq.com/en/articles/443164-how-do-i-reset-my-password.md): If you forgot your password you can easily reset it
- [I can't find my vidIQ signup confirmation email.](http://support.vidiq.com/en/articles/447620-i-can-t-find-my-vidiq-signup-confirmation-email.md)
- [How to Re-Authenticate your Youtube Channel with vidIQ?](http://support.vidiq.com/en/articles/5056236-how-to-re-authenticate-your-youtube-channel-with-vidiq.md)
- [How to change my channel?](http://support.vidiq.com/en/articles/442401-how-to-change-my-channel.md): Learn how to authenticate a different channel in vidIQ account
- [How to add Team Members?](http://support.vidiq.com/en/articles/8701132-how-to-add-team-members.md): How to add team members to manage your channel.
- [How to Add Your Managed YouTube Channel to vidIQ: A Guide for Account Managers](http://support.vidiq.com/en/articles/8701197-how-to-add-your-managed-youtube-channel-to-vidiq-a-guide-for-account-managers.md)
- [How to add additional channels to vidIQ?](http://support.vidiq.com/en/articles/9472168-how-to-add-additional-channels-to-vidiq.md)
- [How to change my email?](http://support.vidiq.com/en/articles/9472328-how-to-change-my-email.md): Want to update your email address?
- [How to change my password?](http://support.vidiq.com/en/articles/9472333-how-to-change-my-password.md): Want to update your vidIQ account password?
- [Unsubscribe from vidIQ emails](http://support.vidiq.com/en/articles/9472350-unsubscribe-from-vidiq-emails.md): How to update my email preferences or unsubscribe from vidIQ emails
- [Multi-Factor Authentication](http://support.vidiq.com/en/articles/9508852-multi-factor-authentication.md): What is Multi-factor authentication and why it is important
- [How to delete my vidIQ account](http://support.vidiq.com/en/articles/9736624-how-to-delete-my-vidiq-account.md): We are sorry to see you go!
- [How do I update my new channel name and picture on vidIQ](http://support.vidiq.com/en/articles/10007890-how-do-i-update-my-new-channel-name-and-picture-on-vidiq.md): Sync your YouTube channel changes with vidIQ
- [Which payment methods do you support?](http://support.vidiq.com/en/articles/442405-which-payment-methods-do-you-support.md)
- [Does vidIQ offer discounts?](http://support.vidiq.com/en/articles/7996486-does-vidiq-offer-discounts.md): Promo codes and coupons
- [How secure is my credit card payment information?](http://support.vidiq.com/en/articles/442407-how-secure-is-my-credit-card-payment-information.md): We use Stripe.com, one of the most secure and reputable payment processors available.
- [How do I use a promo code?](http://support.vidiq.com/en/articles/443127-how-do-i-use-a-promo-code.md): Redeem your coupon code in a few steps
- [How can I subscribe if I don't have a credit/debit card?](http://support.vidiq.com/en/articles/442404-how-can-i-subscribe-if-i-don-t-have-a-credit-debit-card.md): Options if you don't have a valid credit or debit card.
- [Why was my card declined?](http://support.vidiq.com/en/articles/446165-why-was-my-card-declined.md): A few reasons why your transaction may be declined.
- [My coupon code isn’t working](http://support.vidiq.com/en/articles/442489-my-coupon-code-isn-t-working.md): Reasons why you are not able to use promo code
- [What is my current plan?](http://support.vidiq.com/en/articles/7183775-what-is-my-current-plan.md): How to view your current vidIQ subscription
- [How to change to a different plan?](http://support.vidiq.com/en/articles/2754811-how-to-change-to-a-different-plan.md): Learn how to switch to a different paid plan
- [How to update my card information?](http://support.vidiq.com/en/articles/442379-how-to-update-my-card-information.md): Learn how you can update your billing information
- [Can I change my payment processor?](http://support.vidiq.com/en/articles/7996420-can-i-change-my-payment-processor.md): Learn how to switch to a different payment method
- [I subscribed to a paid plan, but I do not see premium features.](http://support.vidiq.com/en/articles/7250902-i-subscribed-to-a-paid-plan-but-i-do-not-see-premium-features.md): Resolve the issue of not accessing paid vidIQ features by logging in with the correct email address.
- [How do I customize my receipts?](http://support.vidiq.com/en/articles/2242713-how-do-i-customize-my-receipts.md): Add extra billing information to all your receipts
- [How to cancel my paid vidIQ Subscription?](http://support.vidiq.com/en/articles/7153722-how-to-cancel-my-paid-vidiq-subscription.md): Cancel the auto-renew of paid plan
- [Can I pause my paid subscription?](http://support.vidiq.com/en/articles/9406455-can-i-pause-my-paid-subscription.md)
- [Running Out of AI Credits? Your Options for Getting More](http://support.vidiq.com/en/articles/14979673-running-out-of-ai-credits-your-options-for-getting-more.md)

## Coaching

- [Grow Your Channel Faster with vidIQ 1:1 Coaching](http://support.vidiq.com/en/articles/10691864-grow-your-channel-faster-with-vidiq-1-1-coaching.md)
- [Frequently Asked Questions — vidIQ 1:1 Coaching Plan](http://support.vidiq.com/en/articles/10990358-frequently-asked-questions-vidiq-1-1-coaching-plan.md)
- [Top 5 Boost Features Every 1:1 Coaching Creator Should Be Using](http://support.vidiq.com/en/articles/11328085-top-5-boost-features-every-1-1-coaching-creator-should-be-using.md)

## vidIQ Affiliate Center

- [The vidIQ Affiliate Program: Who can join and How?](http://support.vidiq.com/en/articles/7668821-the-vidiq-affiliate-program-who-can-join-and-how.md): Creating affiliate account and affiliate link
- [What is vidIQ Affiliate Center?](http://support.vidiq.com/en/articles/7668946-what-is-vidiq-affiliate-center.md): about vidIQ Affiliate Center
- [What rewards are available to affiliates?](http://support.vidiq.com/en/articles/4670503-what-rewards-are-available-to-affiliates.md): Rewards you will receive for referring a friend to vidIQ using the affiliate program, and how to collect them.
- [What actions may result in termination of an Affiliate account?](http://support.vidiq.com/en/articles/7328889-what-actions-may-result-in-termination-of-an-affiliate-account.md): Restrictions on promotion, Termination of Affiliate account, using Google Ads
- [How to promote your vidIQ Affiliate link effectively?](http://support.vidiq.com/en/articles/7746840-how-to-promote-your-vidiq-affiliate-link-effectively.md)
- [vidIQ Affiliate Commission: Everything You Need to Know](http://support.vidiq.com/en/articles/7866006-vidiq-affiliate-commission-everything-you-need-to-know.md): vidIQ Affiliate Commission Basics
- [How do I add a payout method? Can I choose a different payment method apart from PayPal?](http://support.vidiq.com/en/articles/5303317-how-do-i-add-a-payout-method-can-i-choose-a-different-payment-method-apart-from-paypal.md): Learn how to set your payout method.
- [How long do I have to wait for payment on my commissions?](http://support.vidiq.com/en/articles/5108426-how-long-do-i-have-to-wait-for-payment-on-my-commissions.md)
- [How do I change my PayPal email address for payouts on vidIQ's affiliate program?](http://support.vidiq.com/en/articles/5148028-how-do-i-change-my-paypal-email-address-for-payouts-on-vidiq-s-affiliate-program.md)
- [Can I change my affiliate link?](http://support.vidiq.com/en/articles/5148172-can-i-change-my-affiliate-link.md)
- [How can I become a vidIQ partner?](http://support.vidiq.com/en/articles/6196281-how-can-i-become-a-vidiq-partner.md)
- [How do I change the password to my vidIQ affiliate account?](http://support.vidiq.com/en/articles/5268137-how-do-i-change-the-password-to-my-vidiq-affiliate-account.md): Changing your password is easy!
- [My referral didn't count! How come?](http://support.vidiq.com/en/articles/4670598-my-referral-didn-t-count-how-come.md): Here's what to do if your referral is not displayed in your dashboard.
- [How can I deactivate my affiliate account?](http://support.vidiq.com/en/articles/4670605-how-can-i-deactivate-my-affiliate-account.md): What to do if you no longer want to participate in the vidIQ Affiliate program.

## vidIQ Enterprise

- [vidIQ Enterprise: Introduction](http://support.vidiq.com/en/articles/8058473-vidiq-enterprise-introduction.md): The vidIQ Enterprise plan offers a powerful and comprehensive solution for organizations and multi-channel networks
- [vidIQ Enterprise: Dashboard Overview](http://support.vidiq.com/en/articles/5056137-vidiq-enterprise-dashboard-overview.md): vidIQ is an audience development suite for YouTube creators designed to help you increase your views and subscriptions.
- [How to Invite Users to Your vidIQ Enterprise Plan](http://support.vidiq.com/en/articles/11187169-how-to-invite-users-to-your-vidiq-enterprise-plan.md): Learn how to invite team members to your vidIQ Enterprise plan so they can access all paid features under their own accounts.
- [Welcome to vidIQ Enterprise 🎉](http://support.vidiq.com/en/articles/15972848-welcome-to-vidiq-enterprise.md): Enterprise onboarding