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Billing and Account Management
Billing and Account Management
12 articles in this collection
Written by
Rob Sandie,
Pavel,
and
Alina
Managing your iOS Upgrade
Are you looking to cancel an upgrade purchased on iOS?
Written by
Pavel
Updated over a week ago
Can I have multiple accounts?
Written by
Pavel
Updated over a week ago
How do I customize my receipts?
Add extra billing information to all your receipts
Written by
Rob Sandie
Updated over a week ago
How do I use a coupon code?
Redeem your coupon in a few steps
Written by
Rob Sandie
Updated over a week ago
Why was I charged without notification?
Learn more about our billing policy
Written by
Rob Sandie
Updated over a week ago
How do I change my upgrade?
Upgrade, downgrade, or cancel your boost or pro account
Written by
Pavel
Updated over a week ago
How can update my credit card information?
Learn how you can update your billing information
Written by
Pavel
Updated over a week ago
Which payment methods do you support?
Written by
Alina
Updated over a week ago
Why was my card declined?
A few reasons why your transaction may be declined.
Written by
Rob Sandie
Updated over a week ago
How can I subscribe if I don't have a credit/debit card?
Written by
Rob Sandie
Updated over a week ago
I can't find my vidIQ signup confirmation email.
Written by
Rob Sandie
Updated over a week ago
How secure is my credit card payment information?
We use Stripe.com, one of the most secure and reputable payment processors available.
Written by
Rob Sandie
Updated over a week ago