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Billing and Account Management

Billing and Account Management

Rob Sandie avatar Pavel avatar Alina avatar
12 articles in this collection
Written by Rob Sandie, Pavel, and Alina

Managing your iOS Upgrade

Are you looking to cancel an upgrade purchased on iOS?
Pavel avatar
Written by Pavel
Updated over a week ago

Can I have multiple accounts?

Pavel avatar
Written by Pavel
Updated over a week ago

How do I customize my receipts?

Add extra billing information to all your receipts
Rob Sandie avatar
Written by Rob Sandie
Updated over a week ago

How do I use a coupon code?

Redeem your coupon in a few steps
Rob Sandie avatar
Written by Rob Sandie
Updated over a week ago

Why was I charged without notification?

Learn more about our billing policy
Rob Sandie avatar
Written by Rob Sandie
Updated over a week ago

How do I change my upgrade?

Upgrade, downgrade, or cancel your boost or pro account
Pavel avatar
Written by Pavel
Updated over a week ago

How can update my credit card information?

Learn how you can update your billing information
Pavel avatar
Written by Pavel
Updated over a week ago

Which payment methods do you support?

Alina avatar
Written by Alina
Updated over a week ago

Why was my card declined?

A few reasons why your transaction may be declined.
Rob Sandie avatar
Written by Rob Sandie
Updated over a week ago

How can I subscribe if I don't have a credit/debit card?

Rob Sandie avatar
Written by Rob Sandie
Updated over a week ago

I can't find my vidIQ signup confirmation email.

Rob Sandie avatar
Written by Rob Sandie
Updated over a week ago

How secure is my credit card payment information?

We use Stripe.com, one of the most secure and reputable payment processors available.
Rob Sandie avatar
Written by Rob Sandie
Updated over a week ago
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