The developer console is a tool in your browser which stores a lot of information that could help us solve some issues that you may be experiencing.

 If we have asked you to provide a screenshot of your developer console, here is how to do so in both Firefox AND Google Chrome:

Instructions for Chrome:

  • For opening the console in Chrome, use this keyboard shortcut: Cmd + Option + J (on a Mac) or Cmd +Shift +J (on Windows).
  • As an alternative, you could right-click on the webpage and click "Inspect," and the developers window will appear. Click the "Console" tab in that window. 
  • From here, you can take your screenshot of whatever you need.

Instructions for Firefox:

  • To open the console on Firefox, use the keyboard shortcut Ctrl + Shift + K (on Windows) or Ctrl + Option + K (on Mac). The box will show up at the bottom of the browser window. 
  • As another alternative, under the header Tools in the Mac menu bar, navigate to the sub-menu Web Developer and select Web Console.

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