If you have purchased an upgrade to vidIQ through our Chrome or Firefox extension, through our WebApp, or even our Android App; then you can use our awesome Downgrade Wizard in order to cancel or downgrade your subscription.

HOWEVER.

If you purchased your vidIQ upgrade via the Apple App Store on your iOS device, Apple requires that you contact them for any assistance with managing your upgrade including cancelations or requests for refunds. You can find information on how to do so on Apple's help center right here.

If you run in to any technical issues, the vidIQ Customer Support staff is still happy to help you at any time, day or night! You can drop us an email at support@vidiq.com or you can start a conversation with us through our Intercom integration anywhere you see this logo:

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